- Quality Assurance Guarantee: Our commitment to excellence ensures that every Chivari product we offer meets the highest standards – bar none. Crafted from premium resin and ToughWood materials, or from our virtually indestructible steel skeleton design, each product undergoes rigorous quality control to ensure we set the benchmark for superior value. We stand by the durability and craftsmanship of every item we sell. In fact, we’re so confident that we’ve doubled the warranty on most products.
- Low Shipping Costs, As Low As FREE! We’ve fiercely negotiated on your behalf to secure reduced shipping costs to save you money. Even better, place an order of $5,000 or more, and we ship it absolutely free (within the 48 contiguous United States). No more shipping sticker shock! No more surprise fees. Easy. Simple. Affordable. Like it was meant to be.
- Customer Satisfaction Guarantee: We want to see you smiling from ear to ear. Seriously, if you are not completely satisfied with your Chivari furniture upon receipt, we want to hear from you immediately to learn what we can do to make it right. Our goal is to provide you with a delightfully memorable experience, the same you offer your guests and clients. We also understand the importance of time. When you place an order with Chivari our entire team is dedicated to guaranteeing that your furniture will be delivered on time and in excellent condition. In the rare event of delays or issues, we will work diligently to promptly resolve the problem.
- Price Match Guarantee: At Chivari, price transparency is paramount. We are dedicated to offering competitive pricing for our premium Chivari chairs, tables and accessories. Should you find a lower price for the same product(s) from a reputable competitor, simply provide us with the quote, and we’ll match or beat their quote or publicly advertised price. This ensures you always receive the best value when selecting our products for your events.
- Exceptional Customer Support Guarantee: We don’t sell furniture, we build relationships. Our dedicated team is available to assist you with any inquiries, concerns, or special requests you may have throughout the process. Expect prompt and courteous assistance to streamline your experience from initial outreach to purchase, and from delivery to product maintenance. No request is too big or too small. We aim to exceed your expectations.
- BONUS: THE CHIVARI GREEN PROMISE: The environment matters! We only use responsibly farmed, sustainably grown trees to build our chairs and tables. On top of that, we’ll plant a tree for every wood chair or wood table sold! Plus, we use 100% recyclable material in all our resin chairs.
Our CHIVARI guarantees serve as the soul of our company, our guiding North Star. We aim to exceed your expectations at every juncture of the relationship. Your trust in us is paramount, and nobody will work harder than Chivari to earn your business today and keep you as a valued customer in the future.