Information We May Collect
Information may include:
- Personal and business contact Information provided by you including name, address, email, phone number, etc.
- Browser and device inforrmation;
- Server log file information;
- Information collected through cookies and other technologies;
- Demographic information and other information provided by you;
- Payment information provided by you;
- Purchase history and shopping habits;
- Customer preferences;
- Recorded phone calls used for training and customer service purposes;
How We May Collect the Information
We may collect information in a variety of ways, including:
- From you directly.
- Through this site: The Chiavari Chair Company may collect information through the website when you visit.
- Through business interaction: We may collect information through your or your employer’s business interaction with our employees or offices.
- From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties.
- From 3rd party financing partners who help finance your purchase with the Chiavari Chair Company
How We May Use Information
- Order fulfillment
- Customer Service
- Customer communications
- Enhance the shopping experience
- Improve product offerings
- Data security;
- Advertising, marketing and public relations activities;
- Maintenance of accounts and records;
- Analysis of trends and statistical data;
- Crime prevention and prosecution of offenders; and
- Maintenance and development of our website including tailoring for specific visitors.
We will process your information for the purposes of operating our website and communicating with you as necessary to provide our services to you and in our legitimate commercial interests, for instance, when responding to your queries, undertaking marketing activities, improving our website and services or for the purposes of detecting or preventing illegal activities.
The Chiavari Chair Company, its service providers or other third parties may set cookies for your web browser when you visit our website, use our products or visit a website where The Chiavari Chair Company provides ads, content or analytics.
Upon visiting our Site, we may assign you a unique ID in the form of a “cookie”. A cookie is a piece of information that is sent to your browser by a website that help websites such as our Site to remember information about your visit and save your preferred settings. Cookies are also used for such purposes as facilitating and personalizing your shopping and ordering experience, keeping track of your shopping basket during your visit, helping diagnose problems with our server and administering our Site. In our case, we may use the information collected through cookies for marketing purposes to inform you of special offers, to better understand your needs, or to answer your questions.
There are two types of cookies: first party cookies which are created by the site you visit and third party cookies which are created by other sites who own some of the content on the site you are visiting. You retain the ability at any time at your discretion to manage and control how and whether cookies will be accepted by your web browser for both types of cookies as best suits your needs. Some browsers even allow you to manage cookies on a site-by-site basis. You may also limit or delete cookies by reviewing your cookie settings and ad settings.
We recommend that you allow cookies from our site as they enable you to utilize our features and services and limiting or deleting cookies will mean you will may be signed out of our Site, lose any of your saved preferences on our Site, and may be prevented from adding items to your shopping cart and proceeding to Checkout.
The information you provide for surveys will be used to support your relationship with The Chiavari Chair Company. The Chiavari Chair Company may use online surveys to ask visitors/customers for contact information (like their email address). We use contact data from our surveys to send the survey taker information about our company and promotional material on behalf of our partners. We may combine survey information with other data we hold about you.
The information you provide during contests and giveaways will be used to support your customer relationship with The Chiavari Chair Company. The Chiavari Chair Company may ask for contact information (like your email address). We use contact data from these events to send users information about our company and promotional material from some of our partners. The contact information is also used to contact the visitor when necessary. We may combine this information with other data we hold about you.
The Chiavari Chair Company will not give or sell any information regarding you or your order and the products you purchase to any outside organization for its use in marketing or solicitation without your consent, save for the limited circumstances outlined in this policy. Your information may be shared with group companies, agents, contractors or vendors of The Chiavari Chair Company who provide data processing services to us or who otherwise process personal data for the purpose of performing services for you or The Chiavari Chair Company or for the purpose notified to you when we collected your personal data. The Chiavari Chair Company may release personal data (including personally identifiable information) when required to by law if we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, in response to a lawful request by public authorities, a court order or legal process served on The Chiavari Chair Company.
We may also disclose your information if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of the business or assets. If The Chiavari Chair Company or substantially all of its assets are acquired by a third party, personal data held may be one of the transferred assets. Any third party who acquires assets from us may acquire all or part of our business. They may not be in the same line of business as we are. Similarly, your personal information may be passed on to a successor in interest in the event of a reconstruction, liquidation or administration.
While The Chiavari Chair Company uses all reasonable efforts to safeguard your personal data, no security program is impenetrable, and criminals have been adept at circumventing widely adopted security safeguards. Accordingly, you acknowledge that the use of the Internet is not entirely secure and that you provide personal information to The Chiavari Chair Company at your own risk. The Chiavari Chair Company cannot therefore guarantee the security or integrity of any personal data that are transferred from you or via the internet. Any user or third party accessing The Chiavari Chair Company’s website or services is responsible for its own use of the website and the services. The Chiavari Chair Company is not responsible for any third party’s actions or its security controls with respect to information that third parties may collect or process via the website, services or otherwise.
The Chiavari Chair Company uses what we consider to be reasonable and appropriate organizational, technical and administrative measures to protect information under our control. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All account information you use or supply on The Chiavari Chair Company’s website when ordering or tracking products is held on a system which is designed to be secure. We use reputable advanced encryption technology which the aim to protect you from unauthorized use of information supplied on our website. In addition, we may use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.
Links to Third-Party Websites and Services
You have the following data protection rights:
- you have the right to opt-out of receiving marketing communications from us. You can exercise this right by clicking on “unsubscribe” by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided below.
You must be able to provide your name and email address or other information sufficient to allow us to identify you. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
If you would like to exercise your rights please contact us as follows:
Postal mail should be addressed for the attention of:
The Chiavari Chair Company
215 SE 10th Avenue
Hialeah, FL 33010
Email should be sent to: info@ChiavariSales.com
Last Updated May 2022