Our Five Way Guarantee
- Quality Assurance Guarantee: Only The Best Is Good Enough. We guarantee that every Chivari chair and table we sell is crafted to the highest standards of quality. Our products are made from premium resin and ToughWood materials and undergo rigorous quality control checks to ensure they meet or exceed industry standards. We stand behind the durability and craftsmanship of every Chivari chair and table we sell, ensuring they will withstand the demands of weddings, social events, and more.
- Low Shipping Costs, As Low As FREE! We’ve reduced shipping costs and on orders of $4,000 or more, we ship your order free (within the 48 contiguous United States). No more shipping sticker shock! No more lift gate fees! Easy. Simple. Affordable.
- Customer Satisfaction Guarantee: It’s gotta’ be right! Your satisfaction is our top priority. If you are not completely satisfied with your Chivari chairs and tables upon receipt, please contact us immediately. We will work closely with you to address any concerns or issues, whether it involves product quality, quantity, or any other aspect of your purchase, to ensure you are delighted with your experience.
We understand the importance of timeliness when it comes to event planning. We guarantee that your Chivari chair and table orders will be delivered on time and in excellent condition. In the rare event of any delivery delays or issues, we will work diligently to resolve the problem and ensure your products arrive as scheduled.
- Price Match Guarantee: Nobody undersells us! We are committed to providing competitive pricing for our high-quality Chivari chairs and tables. If you find a lower price for the same products from a reputable competitor online, we guarantee to match or beat their publicly advertised price. Just show us the quote. This ensures that you always receive the best value when choosing our products for your events. We want your business and we won’t let a competitor’s price get in the way.
- Exceptional Customer Support Guarantee: We got your back. We take pride in offering exceptional customer support throughout your entire experience with us. Our dedicated customer support team is available to assist you with any questions, concerns, or special requests you may have. We guarantee prompt and courteous assistance to make your buying process and event planning as smooth as possible.
- BONUS! Winner Winner, Full Course Dinner! That’s right! If we don’t live up to any of CHIVARI’s Five Customer Guarantees, we’ll treat you to a wonderful, delicious dinner…that’s a guarantee!
- BONUS #2: THE CHIVARI GREEN PROMISE: We only use responsibly farmed, sustainably grown trees to build our chairs and tables. On top of that, we’ll plant a tree for every wood chair or wood table sold! Plus, we use 100% recyclable material in all of our resin chairs.
- BONUS #3: WE GIVE BACK TO THE COMMUNITY: The Chiavari Chair Company believes it’s important to give back to our community. Each year, we donate chairs to schools in need — We donate an additional 1% of all chairs sold to local schools in need.
At CHIVARI, these five guarantees — and THREE BONUS GUARANTEES — are the foundation of our commitment to providing you with top-tier Chiavari chairs and tables for weddings, social events, and more. Your trust in us is paramount, and we aim to exceed your expectations at every step of the way.